24×7 Conversation Automation

WhatsApp Chatbot

Qualify, guide and hand over customer conversations.

Build guided WhatsApp chatbot flows that answer common questions, qualify customer intent, collect lead information and hand conversations to a human when personal assistance is needed.

  • Guided chatbot flows
  • Lead qualification and CRM capture
  • Human handover with conversation continuity
WhatsApp Chatbot
Connected Business Workflow Qualify, guide and hand over customer conversations.
1Create a chatbot flow 2Define questions and responses 3Connect qualification outcomes 4Review and handle human conversations
Why it matters

Built for a real business outcome

Automate repetitive conversations while keeping humans in control of important customer moments.

Always available

Handle common customer questions even when your team is not immediately available.

Qualify intent

Ask structured questions and capture useful context before a human follows up.

Human handover

Move qualified or sensitive conversations to a real team member without losing context.

CRM connected

Convert conversation intent into trackable leads and follow-up work.

How it works

A simple flow from setup to business action.

Configuration stays easy for the customer while security, tenancy, entitlements and business rules remain controlled by the platform.

Chatbot flow limits and WhatsApp availability are governed by the active plan.
1
Step 1

Create a chatbot flow

2
Step 2

Define questions and responses

3
Step 3

Connect qualification outcomes

4
Step 4

Review and handle human conversations

Product capabilities

What you can do with WhatsApp Chatbot

Flow builder
FAQ responses
Lead qualification
Conversation history
Human handover
Agent replies
Conversation closure
CRM integration
Template-aware messaging
Operational status tracking
Use cases

Useful across everyday customer and business workflows.

Build guided WhatsApp chatbot flows that answer common questions, qualify customer intent, collect lead information and hand conversations to a human when personal assistance is needed.

Sales qualification Customer support Product enquiries Appointment pre-screening Frequently asked questions Lead capture
Ready to move forward?

Connect WhatsApp Chatbot to your myDigiCard business workflow.

Chatbot flow limits and WhatsApp availability are governed by the active plan.