Customer-Owned Messaging

WhatsApp Automation

Manage compliant business messaging from your own WhatsApp setup.

Connect your customer-owned WhatsApp Business/Cloud API configuration, manage approved templates and consent, run controlled campaigns and track recipient delivery from the same business platform.

  • Customer-owned WhatsApp Business connection
  • Approved-template and consent-aware campaigns
  • Recipient status, delivery tracking and opt-out protection
WhatsApp Automation
Connected Business Workflow Manage compliant business messaging from your own WhatsApp setup.
1Connect your WhatsApp Business configuration 2Sync approved templates 3Record customer consent 4Create and track campaigns
Why it matters

Built for a real business outcome

Use WhatsApp as a governed customer channel—not an uncontrolled bulk sender.

Consent first

Messaging eligibility remains server controlled using opt-in, template and suppression rules.

Template control

Keep approved provider templates visible and ready for governed customer communication.

Campaign operations

Create, schedule, cancel and review campaign recipients from one workspace.

Track delivery

Use webhook-driven delivery and status information to understand campaign performance.

How it works

A simple flow from setup to business action.

Configuration stays easy for the customer while security, tenancy, entitlements and business rules remain controlled by the platform.

WhatsApp capabilities depend on plan entitlement and your own provider configuration.
1
Step 1

Connect your WhatsApp Business configuration

2
Step 2

Sync approved templates

3
Step 3

Record customer consent

4
Step 4

Create and track campaigns

Product capabilities

What you can do with WhatsApp Automation

Connection health
Template synchronization
Consent management
Campaign scheduling
Recipient eligibility
Delivery status
Opt-out suppression
Webhook status processing
CRM-linked communication
Audit-friendly operations
Use cases

Useful across everyday customer and business workflows.

Connect your customer-owned WhatsApp Business/Cloud API configuration, manage approved templates and consent, run controlled campaigns and track recipient delivery from the same business platform.

Customer follow-up Offers and announcements Service reminders Lead nurturing Appointment communication Relationship management
Ready to move forward?

Connect WhatsApp Automation to your myDigiCard business workflow.

WhatsApp capabilities depend on plan entitlement and your own provider configuration.